AGREEMENT AND OFFER
for the provision of rights to use the software
This Agreement and the Offer (hereinafter referred to as the "Agreement") is an offer of Videofors LLC, OGRNIP No. 319774600358441, hereinafter referred to as the "Contractor", to the corresponding "User" to conclude a Contract for the provision of rights to use the software. When the "Performer" and "User" are mentioned together, these persons are referred to as "Parties".
1. Terms and definitions.
1.1. SOFTWARE - the "Videoforce" software provided to the User for interaction with the visitors of the User's website(s), as well as for automating the management of the relationship between the User and his clients. A detailed description of the purpose and functions of the software is provided on the Contractor's Website at: https://videoforce.io/
1.2. The Contractor's website - the Website: https://videoforce.io/
1.2.1. The Contractor's email address - firstname.lastname@example.org
1.2. The right of use is the non-exclusive right of the User to use the Software with a set of options reflected on the Contractor's website. The right to use the Software is granted to a limited number of User Operators.
1.3. User Operator — a person authorized by the User, or persons who have, or have, an account to log in to the Control Panel, and are or are authorized to receive incoming dialogs, calls and requests from the User's website using the Software. The number of authorized User Operators is determined by this Agreement and the corresponding appendices located on the Contractor's website
1.4. Control Panel — a software user interface for managing software functions and settings.
1.5. User – any natural or legal person who has accepted the terms of this Agreement.
2. Subject of the Contract
2.1. By this Agreement, the Contractor undertakes to grant the User the right to use the Software in accordance with the procedure and on the terms provided for in this Agreement and its appendices located on the Contractor's website, and the User undertakes to pay for the granted right to use the Software.
2.2. The period of use of the Software, as well as the number of User Operators, is determined solely by the User himself. At the same time, the period of use of the software, as well as the number of operators, is calculated based on the tariff chosen and paid by the User. The calculation of the terms (the beginning of the use of the Software) begins from the moment of making an advance payment, the procedure and conditions of which are determined by this Agreement and its appendices posted on the Contractor's website. The tariff schedule and other information regarding the software are posted on the Contractor's website.
3. Rights and obligations of the Parties
3.1. The User has the right to:
3.1.1. Get access to the software around the clock, as well as use all its functionality, taking into account the limitations of the set of options, the period of use of the software and the number of Operators determined during payment.
3.1.2. Change (increase/decrease) the number of Software Options and User Operators.
3.1.3. Not to provide the Contractor with a report on the use of the Software.
3.1.4. Refuse to use the Software at any time by deleting the access code to the system videoforce.ru from user websites, as well as terminate this Agreement prematurely in accordance with Part 7. of this Agreement.
3.2. The User is obliged to:
3.2.1. Use the Software exclusively for its intended purpose and only in the ways provided for by this Agreement, appendices, recommendations and other reference materials located on the Contractor's website.
3.2.2. Not to transfer the right to use the Software to third parties or to unauthorized Operators.
3.2.3. To pay for the provision of the rights to use the Software in accordance with the terms of the Agreement and its Appendices located on the Contractor's website.
3.2.4. Not to modify the source code of the software, except for the HTML code directly placed by the User in the text of the code of the User's website. 2 2
3.2.5. Do not modify the appearance of the Software user interfaces, except for the appearance modification tools provided in the Control Panel.
3.2.6. Not to take actions aimed at undermining network security, or disrupting the operation of the software and hardware tools of the Contractor's website.
3.2.7. Not to use the functionality, as well as the software itself, for the distribution, storage of information, the content of which contradicts the norms of Russian and international legislation.
3.2.8. Bear responsibility for violation of the terms of this Agreement when using the Software.
3.3. The Contractor has the right to: 3.3.1. In order to improve the quality of the Software, collect, store, transmit and use information about all User connections, including IP addresses, cookies and addresses of the requested pages, if such information was obtained during the use of the Software.
3.3.2. Delete any information posted by the User on the Contractor's website without prior notice to the User, if he considers that the nature or content of this information violates the applicable regulations of the Russian Federation and international law, is offensive, violates the rights and legitimate interests of other persons or contradicts this Agreement.
3.3.3. If the User violates the terms of this Agreement (taking into account the Applications located on the Contractor's website), suspend or terminate access to the use of the Software for this User without prior notice, including if the Contractor considers that the information provided by the User in the registration questionnaire does not correspond to reality. If these measures are applied, the amount paid (including the advance payment) will not be refunded.
3.3.4. When performing technical works by the Contractor, suspend or terminate access to the use of the User's software.
3.3.5. Unilaterally change the amount of payment for the provision of the right to use the software.
3.3.6. Require the User to fulfill the terms of this Agreement (taking into account the Applications located on the Contractor's website), as well as payment for the provision of rights to use the Software.
3.4. The Contractor is obliged to:
3.4.1. After making an advance payment, provide the User with the right and opportunity to use the Software within 5 working days from the date of depositing funds by the User in accordance with the procedure and under the terms of this Agreement.
3.4.2. Refrain from performing any actions that may hinder the User's exercise of the right to use the Software provided to him within the limits established by this Agreement (taking into account all available applications on the Contractor's website).
3.4.3. To ensure the confidentiality of personal information provided by the User when filling out the registration form, except in cases when the provision of such information is a necessary condition, or when the provision of such information is mandatory due to the requirements of regulatory acts of international and Russian legislation.
3.4.4. Notify the User, at least 3 working days in advance about the planned technical work.
3.4.5. Notify the User about the upcoming or upcoming case of full / partial restriction of access to the Software due to the circumstances set out in clause 6.2. of this Agreement.
3.4.6. Comply with other obligations stipulated by this Agreement.
4. Payment procedure for the granted right of use
4.1. The cost of the rights for the granted right to use the Software is determined by the Contractor unilaterally and indisputably and is indicated on the Contractor's website.
4.2. Payment of the rights for the granted right to use the Software is carried out in the order of an advance payment from the User's internal account. The User makes an advance payment (advance payment) for services to his internal account on the Contractor's website by means of a non-cash bank transfer or by means of online payment by bank card, electronic money, or in any other way that does not contradict the norms of the current legislation.
4.3. By paying for the rights for the granted right to use the Software using a bank card, the User agrees to repeat the payment according to the amount of remuneration indicated on the Contractor's website. To disable the repeat payment, the User must independently cancel the repeat of the required payment in the personal account on the Contractor's website.
4.4. When paying for the rights for the granted right to use the Software on the basis of an invoice, the primary accounting documents are provided in electronic form immediately after the Contractor has credited the funds to the User's personal account. In the future, the User has the right to use the funds from the balance at his discretion. The User can study all his expenses in detail in his personal account. 3 3
4.5. If the User purchases the right to use the Software under the promotion for a year, but for some reason ceases to be used before the end of the period for which the special price is provided, the price for the period of use of the software is calculated according to the standard tariff, since the terms of the promotion are considered not to be met. If the User has exercised the right provided for in clause 3.1.4. of this Agreement, the advance payment or the balance of funds (clause 4.2. of the Agreement) are not subject to refund.
4.6. The Parties to this Agreement have reached an agreement that the primary accounting documents confirming the facts of the execution of this agreement are not drawn up and signed by the User and the Contractor. At the same time, the parties have established that the total amount of money spent for the period of interest to the User will be determined by him (the User) independently, based on the data reflected in the User's personal account on the Contractor's website.
4.7. The extension of the rights of use (an increase in the number of Software Options and User Operators) during their validity period in accordance with clause 3.1.2. is carried out at the prices that were valid at the time of the extension of rights. The prices for extensions of rights may be revised by the Contractor without prior individual notification, but with the mandatory placement of relevant information on the website has been fulfilled.
5. Referral program.
5.1. The User has the right to participate in the referral program. A User who has decided to participate in the referral program can invite other Users using their referral link. Referral links are placed in your personal account.
5.2. For each new attracted User, within a year after its registration, the User receives a corresponding reward.
5.3. It is prohibited to register yourself under the referral program and receive remuneration for yourself.
5.4.The User can get the current terms of the referral program, as well as information about the amount of remuneration, in his personal account and/or on the Contractor's website.
6. Responsibility of the parties.
6.1. The Contractor is not responsible for the impossibility of partial or full use of the Software by the User.
6.2. The Contractor is released from liability for full or partial non-performance of its obligations, or damage caused to other User's websites if the non-performance or improper performance or damage caused is the result of force majeure circumstances of a technogenic nature, namely: an accident (malfunction) in power electrical or computer networks or other electrical communication systems used for the operation of https://videoforce.io/ or other websites, careless user actions, as well as as a result of intentional illegal actions of third parties or any other actions and persons aimed at disrupting the functioning of envybox.io and other User websites.
6.3. The Contractor is not responsible for the operation of the User's website(s), including if the operation of these sites was stopped or damaged due to the use of the Software.
6.4. The Contractor is released from liability in case of complete or partial loss of the User's information, if such loss was caused by intentional or careless actions of the User himself (deletion of objects and User requests, etc.).
6.5. The Contractor is not responsible for the accuracy of information or advertising materials or their compliance with the User's wishes or needs, as well as for any damage or lost profit, both of the User and any third parties, even if this was the result of the use or inability to use the SOFTWARE.
6.6. The Contractor is not responsible for the quality, content and consequences of using any resources that the User has received links to on the website to the Performers, or as a result of using the Software.
6.7. The Contractor does not compensate the User and/or third parties for losses incurred in connection with the use and/or inability to use the Software, disclosure of information to third parties in connection with the use of the Software, and other losses directly or indirectly related to the use and/or inability to use the Software, including (but not limited to) lost profits.
6.8. The User is responsible for compliance with the current legislation of the information transmitted by the User using the Software, as well as for the actions of its Operators when using the Software. In the event of third-party claims against the Contractor related to the content of the transmitted information, the User undertakes to settle such complaints independently and at his own expense, as well as to compensate the Contractor for the losses caused. 4 4
6.9. In case of detection of violations of the current legislation and/or in the presence of appropriate orders from law enforcement and other authorized state bodies and officials, the Contractor reserves the right to restrict the User's access to the Software by sending the latter a corresponding written notification.
6.10. The User uses the Software at his own risk. The software is provided "as is". The Contractor does not assume any responsibility, including for compliance with the User's goals and expectations.
6.11. The User confirms that he / she constantly monitors and studies information materials, computer programs, appendices to the agreement (including information concerning the cost of rights for the granted right to use the software) and other information directly or indirectly related to the use of the software and the execution of this agreement. At the same time, the User is aware that all of the above materials and information are published and located on the Contractor's website. The use and quoting of the materials and other information reflected in this paragraph is allowed only with a link to the website of the Contractor or partners who provided these materials.
6.12. Any information and / or materials (including downloadable software, files, emails, any instructions and guides to action, etc.) that the User gets access to using the Software, the User uses at his own risk and is solely responsible for the possible consequences of using the specified information and/or materials, including for damage that this may cause to the User's computer and/or third parties, for data loss or any other harm.
6.13. If the Contractor does not send a notification about the upcoming or occurred case of full / partial restriction of access to the software (clause 3.4.5.), or if the Contractor does not send a notification about upcoming technical works (clause 3.4.4.), the Contractor does not bear any responsibility and is not a person who violated the terms of this agreement, if the circumstances and/or reasons reflected in clause 6.2.of this Agreement were the reason for these/this non-notifications/notifications.
6.14. Under any circumstances, the Contractor's liability in accordance with Article 15 of the Civil Code of the Russian Federation may not exceed 50% of the total amount of funds spent by the User under this agreement for the last calendar year preceding the fact of submitting claims for damages.
7. Entry into force, validity period, amendment and termination of the Contract.
7.1. This agreement is posted at https://videoforce.io/ (the Contractor's website), enters into force and is considered concluded from the moment of acceptance of the terms of this Agreement by the User and is valid for the period established by the procedure and the period of use of the Software, at the same time, acceptance (acceptance) of the terms of the Agreement by the User means: clicking the "I accept" button in the User's personal account or, registration of the User on the Contractor's website or, or making an advance payment, or by installing the service access code videoforce.io on the user's website or by returning this message in another way. The User's performance of each individual action described above is a complete and unconditional acceptance of this Agreement. The bilateral signing of this agreement is not required.
7.2. At the request of the User and with the consent of the Contractor, it is possible to sign this agreement bilaterally, indicating the relevant details of the parties and seal impressions (if any). An electronic scanned copy of the agreement signed by the parties has the legal force of the original copy. At the same time, before signing this Agreement, the User undertakes to provide the Contractor with the following documents: - a copy of the certificate of state registration of a legal entity (OGRN); - a copy of the certificate of tax registration (TIN); - a copy of the charter; - documents confirming the powers of the head of the legal entity (the decision of the founder on the appointment of the head or the protocol, the order on appointment to the position); - a copy of the power of attorney of the person authorized to conclude the contract (in the case of signing the contract not by the head of the legal entity, but by the person authorized to conclude the contract by a power of attorney); -an information card of the enterprise indicating all the details (bank, contact phone numbers, correspondence addresses, e-mail). The above documents are provided by the User in a scanned color pdf format with a resolution of at least 300 dpi to the Contractor's email address
7.3. The Parties have the right to terminate this Agreement by mutual consent or on the grounds provided for by the legislation of the Russian Federation.
7.4. In case of violation by the User of the terms of this Agreement, as well as its other Appendices posted on the Contractor's website, the latter has the right to terminate this Agreement prematurely and immediately block access to the server without prior notification to the User. 5 5
7.5. The Parties, both the User and the Contractor, have the right to unilaterally withdraw from this agreement out of court with a written notification to the party 30 calendar days before the date of termination without explaining the grounds for termination of this agreement. This notice of termination is sent to the postal or e-mail address of the relevant party. In case of unilateral termination of the Contract on the initiative of the Contractor, the latter undertakes to return the remaining unspent funds to the User within 10 working days from the date of termination of the Contract.
7.6. Changes by the Contractor to the procedure and amount of payment for granting the right to use the Software in accordance with clause 3.3.5. of the Agreement come into force and are applied for further settlements with the User after 5 calendar days from the date of posting the relevant changes on the Contractor's website.
8. Other terms of the Agreement
8.1. All notifications, requests, as well as all other correspondence between the Parties under this Agreement may be carried out by sending e-mails or postal items to the addresses of the Parties.
8.2. If any of the terms and conditions of the Agreement is declared invalid or unenforceable by any court or administrative authority of a competent jurisdiction, this will not affect the validity or enforceability of any other terms and conditions of the Agreement, which remain fully valid after that, unless otherwise provided by the legislation of the Russian Federation.
8.3. When interpreting the terms of this Agreement, only the literal meaning of the words and expressions contained therein is taken into account. The literal meaning of the terms of this agreement, in case of its ambiguity, is established by comparing it with other terms and the meaning of this agreement as a whole.
8.4. Everything that is not regulated by this Agreement is regulated in accordance with the legislation of the Russian Federation.
8.5. The Parties have established contractual jurisdiction at the location of the Contractor.
9. Processing of personal data
9.1. The conclusion of this Agreement may be considered by the Parties as an order given by the User to the Contractor for the processing of personal data of site visitors (sites) The User, provided for by Part 3 of Article 6 of the Federal Law No. 152-FZ of July 27, 2006 "On Personal Data". The purpose of processing personal data under this order is to ensure the possibility of interaction of the User with visitors to the site (sites) The user and his clients using the software. In this case, the User instructs the Contractor to perform the following actions (operations) with personal data performed using automation tools: collection, recording, systematization, accumulation, storage, clarification (update, change) after making changes by the User, extraction, use, transfer (provision, access), blocking, deletion, destruction.
9.2. The Contractor guarantees that when processing personal data, it will comply with all the rights of personal data subjects provided for by the current legislation of the Russian Federation in the field of personal data protection. Site visitors technically cannot transfer their personal data for processing without explicitly expressing consent to this processing (consent is given by including a special tick under the contact data collection form).
9.3. The Contractor guarantees that, in accordance with Article 19 of Federal Law No. 152-FZ of July 27, 2006 "On Personal Data" , he has taken the necessary organizational and technical measures to protect the personal data used under this order from unauthorized or accidental access to them, destruction, modification, blocking, copying, distribution of personal data, as well as from other illegal actions in relation to personal data, in particular: определение identification of threats to the security of personal data during their processing; установление establishment of rules for access to processed personal data; ⎯ detection of unauthorized access to personal data and taking measures to prevent them; ⎯ assessment of the effectiveness of measures taken to ensure the security of personal data and контроля control over the measures taken. The Contractor also guarantees that when processing personal data under this Agreement, it ensures compliance with the requirements for the levels of personal data protection established by the Decree of the Government of the Russian Federation of November 1, 2012. No. 1119 "On approval of requirements for the protection of personal data during their processing in personal data information systems". 6. The Contractor undertakes not to disclose or distribute personal data to third parties without the consent of the personal data subject, unless otherwise provided by federal law. In order to comply with the rights of the subject of personal data provided for by the Federal Law of July 27, 2006 No. 152-FZ "On Personal Data" The Parties agreed that if the User (the Operator of personal data) receives a request containing the revocation of the consent of the personal data subject to the processing of personal data, the User undertakes to notify the Contractor of the need to delete the revoked data within seven working days from the date of its receipt, or to provide the personal data subject with a reasoned refusal to fulfill the Request.
10. Force majeure
10.1. The Parties are released from liability under this Agreement if the non-performance or improper performance of the terms of this Agreement is caused by force majeure circumstances that do not depend on the will of the Parties, such as natural disasters (fires, floods, earthquakes, floods, etc.), military actions, strikes, revolutions, etc.
10.2. The Party affected by force majeure circumstances is obliged to notify the other Party as soon as possible, if necessary, providing appropriate confirmation of the existence of such circumstances. 10.3. If the force majeure circumstances last for more than 1 (one) month, either Party has the right to terminate this Agreement unilaterally by sending a corresponding notification to the other Party.
Sales Department For questions about the system's capabilities, payment, ongoing promotions email@example.com
Technical support For requests for all technical issues firstname.lastname@example.org
Management If you have a proposal for cooperation , you can contact the project management directly email@example.com
firstname.lastname@example.org 8 901 750 14 65
Полное наименование Общества: Общество с ограниченной ответственностью "ВИДЕОФОРС"
Сокращенное наименование Общества: ООО "ВИДЕОФОРС"
ИНН / КПП: 1683000647 / 168301001
Юридический адрес: 420500, Республика Татарстан (Татарстан), М.Р-Н ВЕРХНЕУСЛОНСКИЙ, Г.П. ГОРОД ИННОПОЛИС, Г ИННОПОЛИС, УЛ УНИВЕРСИТЕТСКАЯ, Д. 7, ПОМЕЩ. 503
Фактический адрес: 420500, Республика Татарстан (Татарстан), М.Р-Н ВЕРХНЕУСЛОНСКИЙ, Г.П. ГОРОД ИННОПОЛИС, Г ИННОПОЛИС, УЛ УНИВЕРСИТЕТСКАЯ, Д. 7, ПОМЕЩ. 503
Р/с: 40702810902500103876 В Банке ТОЧКА ПАО БАНКА "ФК ОТКРЫТИЕ"
Контактный телефон: +7 901 750 14 65
Генеральный директор: Терновский Георгий Олегович
Идентификатор ЭДО Калуга Астрал 2AE142C86F1-F75C-4596-9B56-F0D121DCE074